social meda

Facebook Rolling Out Insights for Posts

For those of you with a Page on Facebook, you’d probably like to know how many people interacted with the stories you’ve posted. Luckily, Facebook is gradually rolling a new feature called Post Insights. This feature will allow  you to see the number of impressions and feedback for each post.

While were not yet seeting Insights on our pages, it is a very simple feature that will provide additional information besides the number of impressions. Feedback in the form of a percentage, will also show you how many visitors actually interacted with a particular post – such as ‘liked it’ or commented.

While this is definitely a step in the right direction, I think there is definitely a lot more data and insights to be pulled out of our page’s visitors.

How To Train Your Staff on Social Media

I wanted to call your attention to a post I wrote for our sister blog [www.emarketing-newsletter.com] regarding training your staff on social media.

While it doesn’t deal directly with Facebook, the examples of the negative implications that a companies staff can have while posting and browsing on Facebook increase every day. As a result, being educated or educating itself is vitally important for employees and managers alike.

Here is a short exerpt from the post and I would encourage you to check out the full post!

An ever increasing failure by many corporations when undertaking a social marketing campaign is transparency. Telstra is being as transparent as it gets – publishing their entire social media training guide online. I would encourage you to check it out, learn how you can implement something similar in your company and critique it for additional opportunities to improve the training.

The training guide takes on the forms of a comic book but also includes narration from a speaker with a pretty cool Australian accent. It starts with the most basic social media elements – like “what is Facebook?” From there the training gets into more complex issues like “what if my personal blog post is critical of Telstra?”