facebook pages

Social Media Is Revoloutionizing Customer Service

Social Media Is Revoloutionizing Customer Service

Are you among the 80 percent or the 20 percent? Eighty percent of brands reported they expected to be tapping into social media as a customer service tool by the end of 2012. If you’ve landed in the 20 percent, you could be missing out on millions of opportunities to connect with your consumers. Take(…)

Creating a Facebook Page – Step 5: Create a Username

Now that you’ve selected the most appropriate category for your Facebook page, filled out your info section and began adding content to your Facebook page and updated your settings to prevent comment spam hopefully all of that has translated into an increase in ‘likes’. The last step in finalizing your Facebook Page is creating a(…)

Creating a Facebook Page – Step 4: Prevent Comment Abuse

Now that you are populating your Facebook Page with content, you’ll likely encounter spam comments as well as the occasional use of profanity. Obviously this is not great for any brand page. With that in mind, its time to configure your landing page settings to prevent as much comment abuse as possible. Preventing Facebook Page Comment(…)

Now You Can Tag Pages in Facebook Photos

Facebook has launched a new feature today for photo tagging that is going to either make brands and celebs happy or nervous. You can now tag photos with a brand, product, company or person’s Facebook page very similar to the way you tag your friends in photos in the past. Facebook says that a Page(…)

Guide to Facebook Page Upgrades for Business

As of March 10th, all Facebook pages have received an updated layout and several new features to help you engage with your fans. Here are some of the Facebook page upgrades: Notifications when fans interact with your page or posts A place to showcase photos along the top of your page A news feed for(…)

Bill Gates Rejoins Facebook & Gives Twitter A Try Too

Last summer, Microsoft founder Bill Gates made the somewhat surprising announcement that he was quitting Facebook after being inundated with friend requests, explaining “It was just way too much trouble so I gave it up”. It looks like he’s decided to give Facebook another try. A few days ago, Gates launched both a new Facebook(…)